Lisa Balcomb Office Supervisor

Quick Questions with Lisa

 


Where did the whole travel obsession thing begin?

My favourite subject in high school was Asian studies. The colourful cultures, exotic foods, traditions, and religions of the area definitely sparked my interest in travelling. Then came my first overseas trip as a teenager with my family. We travelled throughout America and Hawaii - it was such an amazing adventure and I was hooked from then on. When it was time to leave school and look towards a career, travel seemed the obvious choice. 

Why group travel?

Groups travelling together have a unique bond born from the shared memories and experiences of their travels. To be part of making that happen is extremely rewarding. I also enjoy the challenge of the construction and fine-tuning of the details that are specific to each group.

Two places you'd most love to visit and why? 

Laos- because it still remains a little off the well worn tourist trail in Asia. There is something about the orange robes of the Bhuddist Monks and glimpses of gold temple rooflines that is enormously appealing and reassuring.

Morocco- because it's culture and religion seems to give it a mysterious air and, together with the colour and activity of the markets and the smell of frankincense and exotic foods, provides me with an image that in my mind is straight out of the movies.

If you could blow the travel budget what would you do?

I would book an around-the-world airfare and travel for one year - visiting some new destinations and revisiting others - and stopping to volunteer in places that need help. While I was there I would deliver much needed items such as books, computors for schools, and basic medical supplies to needy villages. Having extended time in destinations and mixing with the local people would be an absolute luxury.

Best travel advice?

Take copies of passport and spare photos; make sure you have travel insurance; and remember to leave some spare time on your itinerary for those random and completely memorable moments to appear. It is also a good idea to learn some key phrases in the language of the areas that you are visiting and you should also familiarise yourself with regional customs and traditions to show respect to the local people - they will really appreciate your efforts.

Most relaxing travel experience?

I am usually most relaxed around water and two weeks beside the river at Bukit Lawang in Indonesia, losing hours each day chatting to the locals, learning some Bahasa Indonesian, and keeping an eye out waiting for the local orangutan population to appear was idyllic. A month spent relaxing by the Indian Ocean in the Maldives was a close second!

Most interesting travel experience?

Travelling through Jordan. I didn't know a great deal about the area however the people I met were some of the most interesting and friendly people on Earth. Each day was a surprise and the World Heritage site at Petra was incredible.

Most ambitious travel experience?

Heading off to Jordan, Egypt, and Bahrain on my own was both confronting and exciting.

Most rewarding career moment?

Seeing the excitement (and sometimes the trepidation!) on the faces of first time travellers and then hearing about their amazing adventures and stories on their return is one of the most rewarding elements of my profession.

What's the best thing about working with The Australian Group Travel Company?

AGTC allows me to combine both my love of travelling, and helping others to realise their travel dreams, with my personal agenda of reaching out and touching the lives of those who are in need through AGTC's various 'Hands on Humanity' projects. Hands on Humanity is an AGTC initiative that provides clients with an unique opportunity to participate in humanitarian projects while they are overseas - I especially love the positive feedback I receive from people who have taken part in one of these projects. My colleagues are also a great group of girls and they make it very easy to come to work each day!

Projects that you are working on at the moment

I have a youth football team that are heading off to compete in the Mondial Pupilles, a youth football tournament that is held every year in France. I am also looking after a group that are travelling to Lanarkshire, Scotland to represent Lake Macquarie in the International Children's Games.

Things you love outside the travel world?

My beautiful family of course. I also love spending time in the garden tending to my organic vegetables and chickens. Swimming is one of my favourite summer pastimes and there is nothing like curling up with a good book or watching a movie in the winter.

What are you reading at the moment?

'Infidel' by Ayaan Hirsi Ali. Ayaa is from Somalia and this book gives an account of her life from being a young gril in Somalia to a courageous freedom fighter and humanitarian.

Where would you like to be 5 years from now?

Still working for AGTC and hopefully I will have a grandchild as I will enjoy telling them stories about some of my travel adventures. I also have a 'travel wishlist' that I intend to make my way through! Most of all I would like to remain happy and healthy, enjoying the simple things in life, and making a difference in the lives of others.

 

Hands on Humanity

Hands on Humanity

What others are saying

"All aspects of our rugby tour to Argentina were handled with great care and effect".  Steve Reid - Merewether Carlton Rugby Club

Steve Reid MCRC Argentina Tour

This trip was a 10 out of 10 expeience.  To demonstrate what a great trip this was, the four teachers came back feeling like they had been on a holiday!

Glenn Edwards - Pimlico State High School, Vietnam Tour 2010

Everything went smoothly and the organisation was excellent. The itinerary was perfect and the sites visited were excellent.

Glenn Edwards - Pimlico State High School, European Study Tour 2009

"Caroline and the team at Australian Group Travel were outstanding. Their communication and attention to all aspects of the tour arrangements were second to none. I would thoroughly recommend Australian Group Travel."

Clive Tanner, Head of Snow Sports, The Scots College

Thanks Caroline for the fantastic daily updates of our children’s trip to Canada and the International Children’s Games. The trip has been a great success.

Helen Campbell Drury - Yarra Valley Grammar, International Children's Games, Canada 2011

"The Australian Group Travel Company has a very efficient structure to provide complete benefits for groups".

Sheena - Kincoppal-Rose Bay School student

Thank you Caroline for doing another fantastic job.  Everyone had a great time and appreciated the professional and well organised tour.

Glenn Edwards Pimlico State High School Vietnam 2010

"Thanks so much for everything you have done.  It has been a brilliant experience for the lads and it is thanks to you and your team.  I would have no hesitation in recommending you to others, and look forward to working with you in the future."

Fady Ibrahim - St Peters Lutheran College

"This whole experience has been an amazing journey for everyone.  The updates have been a lifeline and we have enjoyed them so much.  Thank you!"

Lee Fing - Belmont Christian College

"I can't really thank you enough for all you did to make the tour such a wonderful experience.  Nothing can ever top getting the Royals involved - that was AMAZING!"

Meredith Hudson - Belmont Christian College

"We are so indebted to you for making the trip such an incredible experience for us.  You did a fantastic job organising everything, and I firmly believe the trip would not have been nearly half as good if it had been left in someone else's hands.  So thank you very, very much!"

Ashleigh Rodgers - Belmont Christian College

"My heartfelt thanks for all of your time and effort, and, of course, the thoroughness with which you approached the trip and your passion for travel and looking after people."

Greg Robinson - Hunter Valley Grammar School

"The whole tour was an outstanding success due to the experience, contacts, and meticulous planning of the AGTC team.  It took a lot of the pressure and stress away from the staff and brought excellent publicity to the college.  Thanks Caroline and AGTC."

John Betteridge - Assistant Principal, Belmont Christian College

Thanks so much for keeping us in touch with our kids as they travelled - it made it much more fun for us left at home.  The trip has been wonderful and your service to enable us to enjoy it vicariously was great.  Very many thanks.

Margaret-Anne Faulds - Parent, Barker College Cadet/History Tour

Thank you so much for putting together the updates for us all, it really was very special.  It has been the highlight of our holidays reading your updates as the trip progresses.  I have no doubt it will be the trip of a lifetime, something to cherish and always remember.

Sue McRoberts - Parent, Barker College Cadet/History Tour

Thank you so much for the amazingly sensational job done for the Barker tour.  My son had the absolute best time, and now has the travel bug big time!

Stephen Blood - Parent, Barker College Cadet/History Tour

We were certainly very happy with the way the tour went.  Buses, guides, meals etc were always present and correct and that made our job so much easier.  Thank you for your part in making it such a successful trip.

Greg Longney - Head of History, Barker College

Thank you for putting together such a wonderful trip for the Barker students.  My daughter enjoyed it all so much, and commented a number of times on how well organised everything was.

Rachel Guest - Parent, Barker College Cadet/History Tour

"The trip was great and all of our activities went really well.  Your work, both in Shaoxing but especially in the preparation, played a big part in the success of the tour and it is greatly appreciated."

Gregory Kerr, The University of Newcastle Chamber Choir

"Thank you for a great trip for our U12s to New Zealand.  Bottom line, we had a ball!"

Brian O'Sullivan, Clovelly Eagles

"The tour was absolutely fantastic and everything went so incredibly smoothly.  Thank you for all of your work in making the tour such a fantastic experience for the boys."

Lath Stewart, St Peters Lutheran College

"Thank you very much for organising a great tour for us.  We all benefitted from this experience.  Not only did we learn more about rugby, we learnt knowledge about NZ and their traditions.  So thank you again for sharing it with us."

Lane Cove Junior Rugby U14s

"A great rugby experience.  Well organised, well executed and Keryn always obliged to make everything work for us."

David Bowie, Lane Cove Junior Rugby Club

"Thank you for organising such a great trip for our students.  It was a very memorable and hassle free trip for us all."

Geraldine Campbell, Forest Lake College

Absolutely awesome experience, with a balance of life changing moments.  This well organised tour is a MUST if you have the opportunity.  Thank you Caroline!

Serena Kavanagh - Belmont North Netball Club

We were extremely happy with the service provided to us by AGTC.  From start to finish we found them well organised, friendly and efficient.  They were one step ahead of us the whole way.

Glenn Johnson - Forest Lake College

Thank you for all your hard work.  Our girls had a wonderful time.  Your communication with the parents whilst the girls were on tour was outstanding.

Karen Grant, Mount St Benedict College

Many thanks to Australian Group Travel for your continued support of the International Children's Games and the co-ordination of our Aussie delegations.

Richard Smith - Sec General ICG

Thanks to Australian Group Travel for making our trip to the International Youth Sports Challenge such a success.  The Singapore Sports School was fantastic and the tour organisation was unsurpassed. 

Trude Yen - International Youth Sports Challenge

Everything about this tour - the training, the managers, the coaches, the places we visited and the organisation - was brilliant.

Josh Evans - Jets Youth Development Tour

Our sincere thanks for such a magnificent tour.  Your team are fantastic and your passion and enthusiasm are to be congratulated.  Thank you to your family for sharing you with us.

Stacey Dickinson - Jets Youth Development Tour

What an amazing job you have done.  The trip has surpassed all of our expectations.There is not one thing that could have been changed to improve the trip.

Tracey Burraston - Jets Youth Development Tour

Your organisation before, during and after our tour was exemplary.  You have risen the bar in terms of service, communication and delivery.

Clive Tanner - The Scots College

Thank you for your wonderful organisation of HSHS's recent trip. Your professionalism ensured this was a wonderful trip the students will remember their whole lifetimes.

Louise Gallagher - Principal, Hunter Sports High School

Thank you for your professional and friendly manner when organising our netball trip.  We are all very grateful to you for creating such a fantastic experience.

Brooke Elers, Newcastle Netball Association

The International Children's Games 2008 can only be described as a huge success. The AGTC was exceptional in putting this tour together.

Greg Piper - Mayor, City of Lake Macquarie

"Your attention to detail and the support that you provided to students, staff and parents was exceptional and very much appreciated by everyone."

Sue Middlebrook, Principal Tara Anglican School

This prestigious event was a valuable growing experience for the girls and one they will long remember.  Thank you for your excellent efforts in making this happen.

Larry Bolitho - Mayor, Baulkham Hills Shire

Thank you for your professionalism and tireless support of our group.  You have given our students the opportunity of a lifetime and words cannot adequately express the educational, cultural and emotional experiences had by all.


Rob Barter, Newcastle Grammar School

"Thank you for your professional service.  Nothing was too much trouble and nothing was left to chance.  The organisation you put into the tour resulted in an experience that was enjoyable and memorable for all."

Brett Blake, NSW Country Rugby

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